1. Acceptance of Terms
By using Atlas Command, you confirm that you have read, understood,
and agree to be bound by these Terms. If you are accessing the Services
on behalf of a company or organization, you represent that you have the
authority to bind that entity.
2. Eligibility
You must be at least 18 years of age and legally capable of entering
a binding contract. Organizations must ensure that only authorized
individuals access Atlas Command.
3. Your Account & Security
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to use strong passwords and enable MFA where available.
- You must notify us immediately if you suspect unauthorized access.
- You are responsible for all activity occurring under your account.
4. Use of Services
You agree not to:
- Reverse-engineer, decompile, or copy the platform in any unlawful way.
- Interfere with platform performance or security.
- Upload malicious or harmful content.
- Misuse data belonging to other organizations.
- Use Atlas Command for illegal activities or regulatory violations.
5. Data Ownership & Licensing
- Your organization retains ownership of all operational data you store in Atlas Command.
- Atlas Command receives a limited license to process this data solely to provide the Services.
- We do not sell customer data or use it to train public AI models.
6. AI Features
-
AI-driven features (dispatch recommendations, OCR, analytics,
Dipsy assistant, etc.) rely on third-party AI providers such as
OpenAI.
-
These providers do not use your API data to train
public models.
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AI outputs may occasionally be inaccurate; operational decisions
remain your responsibility.
7. Service Availability
- Atlas Command strives for high uptime (see system status page).
- We may perform maintenance or deploy updates without advanced notice when necessary.
- We are not liable for downtime caused by third-party providers, internet outages, or force majeure events.
8. Payments & Billing (Beta Phase)
- Beta users may receive discounted pricing or promotional terms.
- Payments are non-refundable unless required by law.
- Failure to pay may result in suspension or termination of access.
9. Confidentiality
- Both parties agree to protect confidential information.
- Atlas Command will not disclose customer data except as required by law.
10. Termination
We may suspend or terminate your access if you violate these Terms,
misuse the platform, or fail to pay for Services. You may terminate
your account at any time by contacting support.
11. Limitation of Liability
- Atlas Command is provided “as is” during beta.
- We are not responsible for operational decisions made using AI outputs.
-
To the fullest extent permitted by law, we are not liable for loss
of revenue, data, or indirect damages.
12. Changes to These Terms
We may update these Terms as the product evolves. Updates will be
posted on this page, and significant changes may be communicated in-app.
13. Contact Us
For questions about these Terms, contact:
- Email: support@atlascommand.com
- Security: security@atlascommand.com
- Privacy: privacy@atlascommand.com
Last updated: November 2025