Documentation → User Guides

User Guides

Step-by-step tutorials for dispatchers, operations leaders, and admins — from uploading your first rate con to closing out the billing workflow.

Getting Started

1
Your first 15 minutes in Atlas Command
Log in, explore the dashboard, and understand the core layout. Perfect for day-one orientation.
Essential 5 min read
2
Adding your first driver
Create a driver profile, set preferences, and configure lane history so the AI can start making smart recommendations.
Essential 4 min read
3
Uploading and parsing your first rate con
Walk through the OCR flow — upload a PDF, review extracted data, fix any errors, and create the load.
Essential 6 min read

Daily Dispatch Workflow

4
Understanding AI driver recommendations
Learn how the AI scores drivers and what each factor means. Includes tips for giving feedback to improve accuracy.
7 min read
5
Assigning loads and sending dispatch instructions
Assign a driver, send email/SMS instructions, and track the load as it moves through the lifecycle.
5 min read
6
Managing multi-stop loads
Handle loads with multiple pickups and drops. Understand stop sequencing and appointment management.
6 min read
7
Marking loads delivered and uploading PODs
Complete the delivery workflow, attach proof of delivery documents, and move loads to billing.
4 min read

Admin & Settings

8
Inviting team members and managing roles
Add dispatchers, set Admin vs User permissions, and control who can access what.
5 min read
9
Setting up driver preferences for better AI matching
Configure preferred lanes, home bases, equipment, and exclusions so the AI respects what your drivers actually want.
6 min read
10
Enabling two-factor authentication (2FA)
Secure your account with TOTP-based MFA. Step-by-step setup with any authenticator app.
Security 3 min read

More guides are being added every week. Have a topic you'd like covered? Let us know.